Privacy Policy

Effective Date: June 16, 2025

Introduction

HomePlate Hitting Facility ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit HomePlateHitting.com or use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and other details you provide during account creation, booking, or communication.
• Usage Information: Data about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
• Payment Information: When you purchase services or memberships, we collect necessary payment details through secure third-party payment processors.

How We Use Your Information

We use the information we collect for purposes such as:

• Processing reservations, memberships, and payments.
• Providing customer support and responding to inquiries.
• Sending important updates, confirmations, and promotional communications (if you opt in).
• Improving our website, services, and facility operations.
• Complying with legal obligations and protecting our rights.

How We Share Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Trusted service providers who assist with payment processing, website hosting, email communication, or analytics.
• Law enforcement or government agencies if required by law or to protect our legal rights.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure.

Cookies & Tracking

Our website may use cookies or similar technologies to improve your browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings if you prefer.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected such information, we will take steps to delete it.

Your Rights & Choices

You have the right to request access to, correction of, or deletion of your personal information. You may also opt out of receiving promotional emails at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

California Consumer Privacy Act (CCPA) / State Privacy Rights

If you are a resident of California or another state with a comprehensive consumer privacy law (including Virginia, Colorado, Connecticut, Texas, or others), you may have additional rights with respect to your personal information.

Categories of Personal Information We Collect

• Identifiers: name, email address, phone number, IP address, and account credentials.
• Commercial information: purchase and reservation history, membership details, and payment records.
• Internet or network activity: pages visited, browser type, and usage data collected via cookies and analytics tools.
• Financial information: payment details processed through secure third-party payment processors. We do not store full card numbers.

Your Privacy Rights

• Right to Know / Access: You may request a copy of the personal information we have collected about you and information about how it is used and disclosed.
• Right to Delete: You may request that we delete the personal information we hold about you, subject to certain legal exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information, nor do we share it for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Information: We do not use sensitive personal information beyond what is necessary to provide our services.
• Right to Non-Discrimination: We will not deny services, charge different prices, or provide a lower level of service because you exercised any of your privacy rights.

How to Submit a Privacy Request

To exercise any of the rights described above, please contact us at info@homeplatehitting.com with the subject line "Privacy Rights Request." We will verify your identity before processing your request and will respond within 45 days. If we need additional time, we will notify you of the extension and the reason for it.

You may designate an authorized agent to submit a request on your behalf. We may require written proof of authorization and will verify your identity directly before honoring the request.

Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@homeplatehitting.com.

Thank you for trusting HomePlate Hitting Facility with your information.